Terms of Service

These Terms of Service ("Terms") are a binding contract between you ("you") and Irmu LLC ("Irmu", "we", "us", or "our"), and govern your access to and use of AitaraPilot, including our website, software, and related services (collectively, the "Service"). By creating an account, clicking "I agree", or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

PLEASE READ SECTION 16 (BINDING ARBITRATION AND CLASS ACTION WAIVER) CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS THROUGH BINDING ARBITRATION, AND LIMITS YOUR RIGHTS IN THE EVENT OF A DISPUTE.

1. Eligibility

You must be at least 18 years old and able to form a binding contract under applicable law. The Service is intended for use by individuals representing themselves in their own legal matters (commonly called "pro se" litigants) and other authorized users acting on their own behalf. You may not use the Service if you are prohibited from doing so under the laws of the United States or your country of residence.

2. The Service

AitaraPilot is a software tool that helps you organize and understand your own legal matter. It reads documents you upload, extracts structured information (parties, dates, claims, citations, deadlines, and similar facts), and presents that information in a dashboard, together with general procedural references for supported jurisdictions ("AI Output").

The Service is not a law firm. It does not provide legal advice. Using the Service does not create an attorney-client relationship, and your communications with the Service are not protected by attorney-client privilege or the work-product doctrine. The Service is a self-help tool that you use for your own matter. See our Disclaimer for details.

3. Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information, to keep it current, and to notify us promptly at info@aitarapilot.com of any unauthorized use of your account or any other security breach.

4. Acceptable use

Your use of the Service is also governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. You agree not to upload content you are not authorized to share, not to use the Service to provide legal services to third parties, and not to use the Service in violation of applicable law.

5. Your content

You retain all right, title, and interest in the documents, notes, and other information you upload to or generate within the Service ("Your Content"). You grant Irmu a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, process, display, and create derivative works of Your Content solely as needed to operate, secure, support, and improve the Service for you. We do not sell Your Content and do not use Your Content to train any third-party foundation model.

If you submit feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use that Feedback for any purpose, without obligation to you.

6. AI Output

The Service uses artificial intelligence to extract, summarize, and surface information from Your Content. AI systems can make mistakes, miss context, misread documents, hallucinate facts, and produce incorrect citations or dates. You are solely responsible for reviewing AI Output and verifying any fact, deadline, citation, or recommendation against the original document and applicable law before relying on it. The Service is not a substitute for advice from a licensed attorney in your jurisdiction, and we do not guarantee any legal outcome.

To the extent AI Output is novel content, you may use it for your own personal, non-commercial purposes related to your matter, subject to these Terms. AI Output may be similar or identical to output generated for other users; we make no claim of exclusivity in such output.

7. Subscriptions, billing, and cancellation

• Paid features. Some features of the Service require a paid subscription or a one-time charge. All payments are processed by Stripe, Inc.
• Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You authorize us (and Stripe) to charge your payment method for each renewal.
• How to cancel. You may cancel at any time from your account billing page or by emailing info@aitarapilot.com. Cancellation stops future renewals; you keep access through the end of the current period.
• Price changes. We may change prices with at least 30 days' advance notice by email or in-product notice. Price changes apply to renewals after the notice period.
• Taxes. Prices do not include taxes unless stated. You are responsible for any applicable sales, use, value-added, or similar taxes.
• Refunds. Refunds are governed by our Refund Policy.
• California subscribers. California law requires us to remind you that this is an automatically renewing subscription, that you may cancel before the next renewal to avoid a charge, and that you may contact us at info@aitarapilot.com to cancel.

8. Third-party services

The Service relies on third-party providers, including OpenAI, L.L.C. (AI processing), Supabase, Inc. (database, authentication, and file storage), Stripe, Inc. (payments), and Cloudflare, Inc. (hosting and content delivery). Your use of the Service is also subject to those providers' terms where applicable, and we are not responsible for their acts or omissions.

9. Our intellectual property

The Service, including its software, user interface, design, trademarks, logos, prompts, templates, and output formats, is owned by Irmu and protected by intellectual property and other laws. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal use. No other rights are granted.

10. Copyright complaints (DMCA)

We respect intellectual property rights. If you believe content on the Service infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent:

DMCA Agent, Irmu LLC
5437 Cove Cir, Naples, FL 34119, USA
Email: info@aitarapilot.com

We will respond to valid notices and may remove or disable access to allegedly infringing content. We may terminate accounts of repeat infringers.

11. Confidentiality and privilege caveat

Uploading information to a third-party online service may waive attorney-client privilege, work-product protection, or similar protections in some jurisdictions. If you are represented by counsel, or if you are not sure whether information is privileged, consult an attorney before uploading.

12. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, if your use creates risk or possible legal exposure for us or others, or if we discontinue the Service. Sections that by their nature should survive termination will survive, including Sections 5, 6, 9, 13–17, and 19.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY LEGAL PURPOSE. AITARAPILOT IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IRMU AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR LEGAL RIGHTS OR REMEDIES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, fraud, or for death or personal injury caused by negligence.

15. Indemnification

You will defend, indemnify, and hold harmless Irmu and its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Your Content, (b) your use of the Service, (c) your violation of these Terms or applicable law, or (d) your violation of any rights of a third party. We will not indemnify you, except to the extent required by applicable law.

16. Binding arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

16.1 Agreement to arbitrate

You and Irmu agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each, a "Dispute") will be resolved exclusively by final and binding individual arbitration, except as set out below. This includes Disputes that arose before you accepted these Terms.

16.2 Exceptions

Either party may bring an individual action in small-claims court in the county of your residence (or, for us, Teton County, Wyoming) if it qualifies. Either party may seek injunctive or equitable relief in court for actual or threatened infringement, misappropriation, or violation of intellectual property rights.

16.3 Arbitration rules and forum

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules in effect at the time, as modified by these Terms. The seat of arbitration is Cheyenne, Wyoming. The arbitration will be conducted in English. Hearings, if any, may be conducted by telephone or video unless the arbitrator orders otherwise. The arbitrator's award may be entered in any court of competent jurisdiction.

16.4 Class action waiver

You and Irmu agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, mass, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court; all other claims remain subject to arbitration.

16.5 Mass-arbitration coordination

If 25 or more similar arbitration demands are filed by or with the assistance of the same law firm or coordinated group within a 60-day window, the parties agree to use the AAA's Mass Arbitration Supplementary Rules and to cooperate in batching and bellwether procedures to manage cost and timing.

16.6 30-day opt-out

You may opt out of this arbitration agreement by emailing info@aitarapilot.com within 30 days of first accepting these Terms, with the subject "Arbitration Opt-Out" and your account email. Opting out does not affect any other provision of these Terms.

16.7 Jury trial waiver

To the extent any Dispute is allowed to proceed in court, you and Irmu each waive any right to a jury trial.

17. Governing law and venue

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws principles. The Federal Arbitration Act governs the interpretation and enforcement of Section 16. For any Dispute not subject to arbitration, the exclusive venue is the state or federal courts located in Teton County, Wyoming, and you consent to personal jurisdiction there.

18. Changes to the Service and Terms

We may modify the Service at any time, including adding, removing, or changing features. We may also modify these Terms; if we make material changes, we will provide reasonable advance notice (for example, by email or in-product notice) before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, stop using the Service before the effective date.

19. Miscellaneous

• Entire agreement. These Terms, together with the policies referenced in them, are the entire agreement between you and Irmu regarding the Service and supersede any prior agreements.
• Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.
• Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control.
• Electronic communications. You consent to receive communications from us electronically, including by email and in-product notices, and agree that electronic communications satisfy any legal requirement that such communications be in writing.
• Notices. We may give notice by email to the address on your account or by posting in the Service. You must send legal notices to Irmu LLC, 5437 Cove Cir, Naples, FL 34119, USA, with a copy to info@aitarapilot.com.
• Export and sanctions. You represent that you are not located in, and will not use the Service from, a country or region subject to U.S. embargo, and that you are not on any U.S. government restricted-party list.
• U.S. government users. The Service is "Commercial Computer Software" and "Commercial Computer Software Documentation" as defined in FAR 12.212 and DFARS 227.7202.
• Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

20. Contact

Irmu LLC
5437 Cove Cir, Naples, FL 34119, USA
Email: info@aitarapilot.com